jib baji Privacy Policy
Your privacy matters to us. This Privacy Policy explains exactly what personal information jib baji collects from players in Bangladesh, how that data is used, who it may be shared with, and what rights you have over your own information. We are committed to handling your data with transparency, care, and security.
Our Core Privacy Commitment
jib baji does not sell, rent, or trade your personal data to third-party marketers. We collect only the information necessary to operate the platform safely, verify your identity, process your payments, and comply with our obligations under applicable international anti-money laundering and responsible gaming standards. This policy is written in plain English so you can understand exactly how your data is handled.
End-to-End Encryption
All data transmitted between your device and jib baji's servers is protected by industry-standard TLS/SSL encryption. Your login credentials, payment details, and personal information are never transmitted in plain text.
Minimal Data Collection
jib baji operates on a data-minimisation principle. We collect only what is strictly necessary to provide you with a safe, functional betting and casino experience — no unnecessary profiling or bulk data harvesting.
No Data Selling
Your personal information is never sold or rented to third-party advertising networks, data brokers, or marketing agencies. The data you share with jib baji stays within the jib baji platform ecosystem.
Player Control
You have the right to access, correct, or request deletion of your personal data at any time. jib baji provides clear pathways via customer support to exercise your data rights promptly and without friction.
Transparent Cookie Use
jib baji uses cookies only for essential platform functionality, session management, and anonymous analytics. We do not deploy third-party advertising cookies or cross-site tracking scripts on our platform.
GDPR-Aligned Standards
Although jib baji serves the Bangladesh market primarily, our data handling practices are aligned with GDPR principles — including lawful basis for processing, data subject rights, and breach notification procedures.
1. Information We Collect
jib baji collects personal information through several channels: directly from you during account registration and subsequent platform use, automatically via your device and browser when you visit the site, and from trusted third-party service providers such as payment processors and identity verification partners. The categories of information we collect are outlined below.
1.1 Registration and Account Information
When you create a jib baji account, we collect the following information to establish and maintain your player profile:
- Full legal name as it appears on your government-issued identification document.
- Date of birth, used to verify that you meet the 18+ minimum age requirement.
- Email address, used for account communications, verification, and support correspondence.
- Mobile phone number, used for account security notifications and optional two-factor authentication.
- Residential address, collected during KYC (Know Your Customer) verification.
- Username and encrypted password credentials.
- Preferred currency (Bangladeshi Taka, BDT) and language preference.
1.2 Identity Verification Documents
As part of our KYC process — required before processing withdrawals and in compliance with anti-money laundering (AML) obligations — jib baji may collect copies of the following documents:
- National Identity Card (NID), passport, or driving licence.
- Proof of residential address (utility bill, bank statement, or official letter dated within 3 months).
- Proof of payment method ownership (screenshot or statement from bKash, Nagad, Rocket, or bank account).
- In some cases, a selfie photograph for facial comparison against your submitted identity document.
1.3 Financial Transaction Data
We record the details of all financial transactions conducted through your jib baji account, including deposit amounts, withdrawal requests, payment method references, transaction timestamps, and transaction status. We do not store full payment card numbers or mobile banking PINs — these are handled directly by your payment provider using their own secure infrastructure.
1.4 Betting and Gaming Activity
jib baji maintains a complete record of your betting and gaming activity on the platform, including bet amounts, selections, odds, outcomes, game sessions, bonus usage, and wagering history. This data is used for account management, dispute resolution, responsible gaming monitoring, and platform improvement purposes.
1.5 Technical and Device Data
When you access jib baji, our servers automatically collect certain technical information about your device and connection:
- IP address and approximate geolocation derived from IP.
- Device type, operating system, and browser version.
- Referring URL and pages visited within the platform.
- Session duration, click-path data, and feature interaction logs.
- Error logs and performance diagnostics for platform stability purposes.
2. How We Use Your Data
jib baji processes your personal information only for specific, legitimate purposes. We do not use your data for purposes that are incompatible with why it was originally collected. The primary purposes for which we use your data are described below.
| Purpose | Data Used | Lawful Basis |
|---|---|---|
| Account registration and management | Name, email, phone, username, password | Contractual necessity |
| Age and identity verification (KYC) | ID documents, date of birth, selfie | Legal obligation / Contractual necessity |
| Processing deposits and withdrawals | Payment method references, transaction data | Contractual necessity |
| Fraud detection and AML compliance | Transaction history, IP address, device data | Legal obligation / Legitimate interest |
| Responsible gaming monitoring | Betting activity, session data, deposit patterns | Legal obligation / Legitimate interest |
| Customer support and dispute resolution | Account data, transaction records, communications | Contractual necessity |
| Platform analytics and improvement | Anonymised technical and usage data | Legitimate interest |
| Promotional communications (opt-in only) | Email address, betting preferences | Consent |
2.1 Marketing Communications
jib baji will only send you promotional emails, bonus offers, or platform announcements if you have expressly opted in to receive such communications at registration or through your account settings. You may withdraw your consent and unsubscribe from marketing communications at any time by updating your notification preferences in your account or by contacting support via live chat. Withdrawal of marketing consent does not affect your ability to use the platform or receive essential account notifications.
2.2 Automated Decision-Making
jib baji uses automated systems to detect patterns indicative of fraud, bonus abuse, money laundering, or underage gambling. Where an automated system flags an account, a human review is conducted before any account action (suspension, closure, or fund withholding) is taken. You have the right to request a human review of any automated decision that significantly affects your account.
3. Cookies & Tracking
jib baji uses cookies and similar technologies (such as local storage and session tokens) to operate the platform, remember your preferences, and gather anonymous usage analytics. We do not use third-party advertising cookies or allow external ad networks to place tracking scripts on jib baji pages.
3.1 Types of Cookies We Use
Essential Cookies
These cookies are strictly necessary for the platform to function. They manage your login session, maintain your account state during a gaming session, and ensure security tokens are validated on each request. These cannot be disabled without breaking core platform functionality.
Analytics Cookies
jib baji uses anonymised, first-party analytics to understand how players navigate the platform — which pages are most visited, where users encounter errors, and how features are used. This data helps us improve the platform experience. No personally identifiable data is included in these analytics.
Preference Cookies
These cookies store your platform preferences such as language setting, odds format, and notification preferences so that you do not need to reconfigure them each time you return to jib baji.
Third-Party Ad Cookies — Not Used
jib baji does not permit third-party advertising networks, retargeting platforms, social media pixels, or cross-site tracking cookies to operate on this platform. Your browsing activity on jib baji is not shared with external advertising systems.
3.2 Managing Cookies
You may control cookie behaviour through your browser settings. Most modern browsers allow you to block, delete, or restrict cookies on a per-site basis. Please note that disabling essential cookies will prevent you from logging in to your jib baji account and using core platform features. Disabling analytics or preference cookies will not impair your ability to bet or play games.
4. Data Sharing & Third Parties
jib baji does not sell or rent your personal data. We share your information only with carefully selected third-party service providers who assist us in operating the platform, and only to the extent necessary for them to perform their specific function. All third-party partners are contractually required to handle your data securely and in accordance with applicable data protection standards.
4.1 Categories of Third Parties
- Payment Processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard receive transaction data necessary to process your deposits and withdrawals. Each processor is governed by its own privacy policy and operates under its own regulatory framework.
- Identity Verification Providers: Third-party KYC service providers may receive copies of your identity documents and facial images for the sole purpose of verifying your age and identity. These providers are prohibited from using your data for any other purpose.
- Game Studio Providers: Live casino and slot game providers such as Evolution Gaming, Pragmatic Play, Ezugi, Spribe, and Microgaming receive anonymised session identifiers to facilitate game delivery. They do not receive your full name, payment details, or contact information.
- Cloud Infrastructure and Hosting: jib baji's platform data is hosted on secure cloud infrastructure. Our hosting providers operate data centres with industry-standard physical and logical security controls.
- Customer Support Tools: Our live chat and support ticketing system provider may process your account details and support correspondence to enable us to respond to your queries efficiently.
- Legal and Regulatory Authorities: jib baji may be required to disclose your personal information to law enforcement agencies, financial intelligence units, or other governmental authorities in response to a valid legal request, court order, or regulatory obligation. We will notify you of such disclosure where permitted by law.
4.2 International Data Transfers
As an internationally operated platform, some of jib baji's service providers are located outside Bangladesh. Where your data is transferred internationally, we ensure appropriate safeguards are in place — including contractual clauses that require the receiving party to handle your data to an equivalent standard as required under this Privacy Policy.
5. Data Security Measures
jib baji implements a multi-layered approach to data security, combining technical controls, operational procedures, and staff training to protect your personal information against unauthorised access, disclosure, alteration, or destruction.
5.1 Technical Safeguards
- All data in transit is encrypted using TLS 1.2 or higher, indicated by the padlock icon in your browser's address bar.
- Sensitive data at rest — including identity documents and financial records — is encrypted using AES-256 encryption in our database storage systems.
- Passwords are stored as salted cryptographic hashes. jib baji staff cannot retrieve or view your plaintext password under any circumstances.
- Access to personal data within jib baji's internal systems is restricted on a strict need-to-know basis, with role-based access controls enforced across all internal tools.
- Regular vulnerability assessments and penetration testing are conducted to identify and remediate security weaknesses proactively.
- DDoS mitigation and web application firewall (WAF) protections are in place at the network layer to protect platform availability and data integrity.
5.2 Data Breach Response
In the event of a personal data breach that poses a risk to affected players, jib baji will take immediate steps to contain the breach, assess its scope, and notify affected players via their registered email address without undue delay. We will inform you of the nature of the breach, the data involved, the likely consequences, and the steps we are taking to address it. Where required by applicable law, we will also notify relevant regulatory authorities.
5.3 Your Role in Account Security
While jib baji takes extensive measures to protect your data at the platform level, account security also depends on the actions you take. We strongly recommend using a unique, complex password for your jib baji account, enabling two-factor authentication in Account Settings, and never sharing your login credentials with any other person. jib baji will never ask for your password via email, live chat, or any other channel.
6. Data Retention
jib baji retains your personal data for as long as your account is active and for a defined period after account closure, in accordance with our legal and regulatory obligations. The retention periods we apply to different categories of data are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration details | Duration of account + 5 years post-closure | AML and regulatory compliance |
| Identity verification documents | Duration of account + 5 years post-closure | KYC legal obligations |
| Financial transaction records | Duration of account + 7 years post-closure | Financial record-keeping requirements |
| Betting and gaming history | Duration of account + 3 years post-closure | Dispute resolution and responsible gaming |
| Customer support communications | 3 years from last interaction | Dispute resolution and quality assurance |
| Technical and device logs | 12 months on a rolling basis | Platform security and fraud prevention |
| Marketing consent records | Until consent is withdrawn + 2 years | Demonstrating lawful marketing basis |
Upon expiry of the applicable retention period, jib baji will securely delete or anonymise your personal data in a manner that makes re-identification impossible. Where data is anonymised rather than deleted, the resulting anonymised dataset may be retained indefinitely for aggregate analytical purposes and will no longer constitute personal data under applicable privacy law.
7. Your Privacy Rights
jib baji respects your rights over your own personal data. You may exercise any of the following rights at any time by contacting our support team via live chat within the platform. We will respond to all valid requests within a reasonable timeframe, typically within 30 days. In some cases, we may need to verify your identity before processing a data rights request.
Right of Access
You may request a copy of all personal data jib baji holds about you. We will provide this in a structured, commonly used format within 30 days of your verified request.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. You can update basic profile details directly in your Account Settings, or contact support for more complex corrections.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent. Note that some data must be retained for legal or regulatory reasons even after an erasure request.
Right to Object
You have the right to object to the processing of your personal data where jib baji relies on legitimate interest as the lawful basis, including objecting to profiling for responsible gaming purposes. We will assess each objection on its merits.
Right to Data Portability
Where technically feasible, you may request a copy of the personal data you provided to jib baji in a machine-readable format (such as JSON or CSV) to transfer to another service provider of your choice.
Right to Restriction
In certain circumstances — for example, while a dispute about data accuracy is being resolved — you may request that jib baji restricts further processing of your personal data without deleting it outright.
To exercise any of the above rights, please contact jib baji's customer support team via the live chat feature available within the platform. Please include your registered email address and a description of your request so that we can verify your identity and process your request efficiently.
8. Policy Updates & Contact
8.1 Changes to This Privacy Policy
jib baji reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via their registered email address. We encourage you to review this page periodically to stay informed about how jib baji handles your personal data. Your continued use of the platform following any update to this Privacy Policy constitutes your acceptance of the revised version.
8.2 Children's Privacy
jib baji's platform is strictly intended for adults aged 18 and above. We do not knowingly collect personal information from individuals under the age of 18. If a parent or guardian believes that a minor has registered an account or submitted personal information to jib baji, they should contact our support team immediately. Upon confirmation, jib baji will close the account and delete all associated personal data without delay.
8.3 Links to Other Services
The jib baji platform may contain references to third-party services such as payment providers (bKash, Nagad, Rocket) and game studio providers. These third parties operate under their own independent privacy policies, over which jib baji has no control. We encourage you to review the privacy policies of any third-party services you interact with in connection with your jib baji account.
8.4 How to Contact Us About Privacy
For any questions, concerns, or requests relating to this Privacy Policy or to the personal data jib baji holds about you, please contact our dedicated support team using the details below. All privacy-related enquiries are handled by our customer support team in English, available 24 hours a day, 7 days a week.
Contact jib baji About Your Privacy
Preferred method: Live chat support, available 24/7 within the jib baji platform. Our support agents can raise your privacy request with the appropriate internal team directly.
Email contact (plain text — not a link): [email protected]
Please include your registered account email address and a brief description of your privacy request so we can verify your identity and respond promptly. We aim to acknowledge all privacy requests within 2 business days and to resolve them within 30 calendar days.
Your Data Is Safe — Now Play with Confidence
Now that you understand how jib baji protects your privacy, log in and enjoy cricket betting, live casino games, and top-rated slots. Play responsibly. 18+ only.